Company Information

Privacy Policy

SUZHOU ARTK MEDCHEM CO., LTD.

We respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Request product information or quotations

Order catalogs or other materials

Contact us through our website, email, or other communication channels

Register for newsletters, events, or promotional communications

The personal information we collect may include:

Name

Company name

Email address

Phone number

Mailing address

Any other information you choose to provide

We only collect personal information that you willingly provide.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to your inquiries and process your requests

To provide product information, quotations, or technical support

To send updates regarding our products, services, or promotional activities

To improve our website, services, and customer experience

To comply with applicable laws, regulations, and legal obligations

3. Sharing of Personal Information

We respect your privacy and do not sell or rent your personal information.

We may share your personal information in the following situations:

With service providers: trusted partners who assist us in operating our website, processing requests, or delivering services

Legal requirements: when disclosure is required by law or government authorities

Business protection: when necessary to protect our rights, property, or safety

When personal information is shared with third parties, we ensure appropriate safeguards are in place to protect your data.

4. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from:

Unauthorized access

Loss or destruction

Alteration

Disclosure or misuse

These measures include internal management procedures, security technologies, and employee training regarding the protection of personal information.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on applicable data protection laws, you may have the right to:

Request access to your personal information

Request correction of inaccurate or incomplete data

Request deletion of your personal information

Request restriction or suspension of data processing

Request transfer of your data to another service provider

If you would like to exercise these rights, please contact us using the contact details below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies may be used to:

Recognize returning visitors

Remember login information or user preferences

Analyze website traffic and performance

Provide customized content or product recommendations

Most web browsers allow you to control cookies through browser settings. You may disable cookies if you prefer; however, some website features may not function properly.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external websites they visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

SUZHOU ARTK MEDCHEM CO., LTD.

Email: sales1@artkmedchem.com
Tel: +86-18118463618

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (China Standard Time)